I was recently asked by a revenue cycle executive at a prospective health system client to describe or define AdviCare in one word. I loved that question because without hesitation I was able to answer “Collaboration.” We at AdviCare pride ourselves on collaboration at all levels: within our team, with our client partners, and with our payer relations. One of our favorite expressions is, “It’s a WE thing.”
Now this may not seem very exciting at first glance, but having previously worked at companies where various departments worked in silos, this was a very important aspect to me and my business partners in our team development at AdviCare. We bring experienced revenue recovery specialists, attorneys, certified coders, and nurses to work together towards the common goal of overturning and preventing ongoing denials.
We attribute our unique team structure (internally referred to as “PODS”) as well as our process-driven inventory assignment, to our success in collecting payments other vendors have erroneously left behind and in achieving a 96% overturn rate for clinical denials.
Collaboration. A word often used in marketing materials but not fully executed in operations. Until now.